From Aeris: "How to Effectively Use Alerts as Part of an IoT System"
Written by Carmi Brandis from Aeris Communications
Businesses across dozens of industries are turning IoT-collected data into practical action to improve operational efficiency and provide better service. From retail supply chain management to smart home solar energy to healthcare patient monitoring to tracking fleet locations and service conditions, the number of applications for data collected by IoT will continue to grow as wireless technology advances.
One of the ways that IoT proves useful is through the setting of system alerts. If a device detects specific occurrences or begins to operate outside of its prescribed parameters, the IoT system can notify the owner, operator, or system manager to take corrective action. In some occurrences, the system can address the issue itself through automatically triggered machine-to-machine (M2M) commands that do not require manager involvement. System alerts inform as to the performance of devices, sending instant notifications when problems arise. For example, system alerts notify operators to perform predictive asset maintenance that reduce the costs associated with breakdown or repair. According to Accenture, predictive asset maintenance can save businesses up to 12% in scheduled repair costs, reduce overall maintenance costs by 30%, and result in 70% fewer machine breakdowns. When properly set and targeted, IoT alerts are powerful management tools with which one can make faster, more effective decisions.
Setting Alerts for the Things that Matter
When first deploying an IoT/M2M solution, owners can overwhelm themselves with too many alerts. The data that IoT provides is robust and expansive, with the capability to closely monitor nearly all aspects of device service and connectivity. However, not all data requires quick action from operators, and truly urgent conditions can be lost in the shuffle if too many system functions are tied to alerts.
When setting alerts, operators must consider the balance of their system. For example, businesses that depend on reliable cold chain shipping solutions implement IoT connectivity to monitor storage temperature from production to distribution centers. Since product viability depends on maintaining constant low temperatures, operators set alerts that will be triggered if a storage facility is at risk of reaching a critical temperature threshold. Using predictive analytics, the system can monitor temperature control devices, detect signs of wear, and alert operators to service a device before it breaks down.
In the healthcare field, alerts are an integral part of using IoT to provide effective care to patients at home. From clinical wearables that monitor patient vital signs and location to pill devices that track medication adherence, IoT provides doctors with up-to-the-minute information about patient health. If a patient’s vitals fluctuate, drop, or elevate to unsafe levels, or the system detects wandering or a critical fall, it will alert first responders so they can take action quickly.
The Role That Alerts Will Play in the Future of IoT
As IoT / M2M connectivity becomes more sophisticated, developers are working toward the use of alerts to help systems control their own variables. With the powerful and stable connectivity that is promised by the next generation of wireless networks, M2M devices will be able to act on predictive analytics information to perform maintenance and address problems without the need for human intervention. Like their current semi-automated iterations, fully-automated M2M systems will increase operational efficiency and fill in crucial service gaps that would previously lead to large problems by being aware of certain stimulus and autonomously reacting to detected issues.
Neo, powered by Aeris, provides unparalleled connectivity solutions for any industry application. Through the Aeris Connectivity Platform, operators can define custom alerts with a wide range of flexible options in addition to pre-defined system alerts that keep businesses up-to-date on operations. Provided through web and mobile interfaces, the Neo solution provides asset oversight, tracking, and advanced analytics, bringing together the complete set of IoT services functionality into a complete, ready-to-deploy solution.
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